My Journey Building a Simple Local Service Business - Post Two
· James Jackson
So in this second post, I am starting to develop my local service idea, from research, into the most effective sales and marketing methods for a local service business, and using the research to reach the right potential customers, as well as what services to choose and how much to charge.
My Aim
First of all, I like really like the idea of working half the day outside, and the other half inside. So if I can find a simple trade or collection of trades that are easy to pick up that also compensate fairly well, I aim to spend 4 hours per day doing those, then the other 4 hours working from my computer, getting more customers for the business, as well as working on Codeless Founder to hopefully get some type of product or service going here that can help others starting and growing their local service business. With AI slowly taking more and more intellectual work over time, it seems like there is a longer future in work where you need to physically be there in person, as it will take much longer for robots to be developed to that level of competence, and then scaled to be affordable enough to totally replace humans. So in light of this, I'm also trying to diversify here so my future options are open.
Researching Trades
So, starting from the place that I want to work outside half the day doing work I can pick up relatively quickly, I started by using a demand-first strategy. I want do see what types of easier trades are in demand right now. I found https://www.airtasker.com/uk/trends/in-demand/.
The Airtasker demand table shows the top 100 in demand trades based on their marketplace where people spend millions per year on these services. Seeing Window Cleaning in number 9 as something that could be picked up fast was a surprise, especially considering the average earnings compared to things like mechanic, which would take much longer to learn. I'm guessing the 1 to 2 tasks at £160 would be larger buildings, but this first glance started to give me hope. I am really more interested in simple gardening, or garden maintenance, but this has me thinking about potentially offering service combinations, so I can make the exterior of people properties look presentable.
So after more research and deciding on my exact individual services, service bundles and service combination with prices - which I will keep under wraps for now until I have proven them and have regular work, I am looking at the best methods to get work for a local service business.
First, I looked at what official sources in the UK were saying, starting with the Citizens advice. All my past experience has been in generating traffic with Local, national and international SEO, Email marketing for conversion and social media for reach and branding. But looking at these stats, I have not got a network in this area, I have no previous trades work to spread word of mouth, I am not listed on trade recommendation sites, and if feels to me like it would be a battle of who could charge the lowest price on there. Social media I have experience with, and this is the first time I have heard of approved trader schemes. This is not a full list and Citizens Advice didn't reveal the whole report, so lets see what other tradespeople on reddit are recommending.
Five Ways UK Homeowners Found Tradespeople for Home Repairs and Improvements
These stats are UK wide, they may vary for more specific locations or other parts of the world.
View data table
Five Ways UK Homeowners Found Tradespeople for Home Repairs and Improvements — Percentage of how UK consumers found dradespeople
Category
Value (Percentage of how UK consumers found dradespeople)
Word of mouth / referrals
36%
Repeat customers
27%
Trade recommendation sites
16%
Social media
11%
Approved trader schemes
7%
So in addition to the above 5 methods, I researched Reddit to see what local service trades people were doing themselves to drum up new customers. I found 11 recurring themes some of which overlap with the citizens advice data on how people find local services, and some that were not included in that data:
Referrals and word of mouth (more useful for those who are already working in the industry and/or have connections with people who work in complementary trades)
Google Business Profile (happy to see this as this is where I have experience and have seen results for past clients. Although for past clients, I took over their accounts that were already built after they had done the initial groundwork of building their business, so starting from the ground up will be different to start appearing in Google Maps, getting reviews and getting customers before any reviews and evidence from before and after photos are available)
Repeat customers (down the road this is ideal, because less time can be spent on marketing when there is enough weekly and monthly retainers meaning you don't need more, unless you are looking to build a business with employees)
Local SEO (giving your service pages Local SEO titles, just stuff like "Garden Maintenance Bolton", adding a google map to the page with your location showing, and describing all elements of the service you offer to show credibility, along side schema markup for each page which AI can easily create)
Facebook Groups (local area pages, self promotion allowances are different with each group so need to be careful)
Nextdoor (similar to Facebook pages above, more proof for it's viability in the USA then the UK though)
Leaflet distribution (This is a really nice one as you can get in touch with the specific types of homes and areas you want to work with your offer. Printing them at home got expensive for me, i got 70 A4 pages done on a colour ing cartridge before the colour started fading, looking at bulk ordering 500 next as works out cheaper and less fuss than cutting them all in half, as I printed 2x a5 on each a4. Ink, quality paper and hassle seem to make bulk ordering better)
Google Ads (USA stats from WordStream show an Average of $90 ad cost for each lead, and that isn't even a customer! Not worth it unless you are offering a high price service or something with a high likly hood to get long term repeat business, so this isn't a priority here for me right now, I am looking to earn more than I spend and the argument for using it to gain awareness isn't a priority for me inside this situation right now when all the other cheaper and more direct methods are available to me)
Meta Ads (WordStream say Cost per lead in the Home & improvement category is $42.95 per lead here, so this is the first paid advertising I'll do later on before Google Ads)
Local Networking (Best for B2B, I am personally more of an introvert so will stay digital as much as I can)
Direct Email Outreach (much different to my landing page email campaign experience. In my previous post you can see my first experience with using this method.
Cost Per Lead For Trades On Meta (Upper Limit)
£ GBP
Source: trade2base Data date: 2026-06-08 · Retrieved: 2026-10-30
This is average data to start from, it varies based on how targeted your ad copy is and how well it speaks to the target audience, the timing, and just the unpredictable nature of business and marketing, no guarantees unfortunately, but many opportunities.
View data table
Cost Per Lead For Trades On Meta (Upper Limit) — £ GBP
Category
Value (£ GBP)
Bathroom fitting
£25
Landscaping / driveways
£40
Roofing
£35
Plumbing
£20
What's Next
So now, I have the website, the multiple offers to test, the CRM, the prices and the surveys in place to get consumer data in place (see my previous article, but I will speak more about my surveys next time). No is the time to really push on my leaflets, I will focus on my autumn offer for leaf raking, get 500 printed and delivered, aim at completing 100 total cold emails sent (27 done) and get my Google Business Profile optimised. I shall let you know how things have progressed after that!
Cheers,
James Jackson
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